1. Data controller
The controller for data collected on biopep.fr is BioPep, [ADDRESS]. Contact: [DPO / CONTACT EMAIL].
2. Data collected
Depending on your use of the site, we may collect:
- Order data: name, address, email, phone number (necessary for delivery)
- Browsing data: cart, language preferences (stored locally in your browser)
- Email, if you subscribe to the newsletter
3. Purposes
This data is used to: process your orders, contact you if needed, send you our newsletter if you are subscribed, and improve the site.
4. Legal basis
Processing is based on the performance of the sales contract (orders), your consent (newsletter, non-essential cookies), and our legitimate interest (site improvement).
5. Retention period
Order data is kept for the time necessary to manage the business relationship and comply with legal retention obligations (accounting). Browsing data stored locally is under your direct control (erasable via your browser settings).
6. Your rights
In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to, and port your data. To exercise these rights: [email protected].
7. Data sharing
Your data is never sold to third parties. It may be shared with our strictly necessary service providers (carrier for delivery, payment provider) solely for the purpose of processing your order.
8. Cookies
See our dedicated cookie policy for details on the cookies used on the site.
9. Contact
For any question regarding your personal data: [email protected]. You may also file a complaint with the CNIL (cnil.fr).